Inspired thinking on complex matters

Whether it’s crime, grime or county lines, gambling, gaming or troubled minds, we enable people to think curiously and creatively about the complex systems they lead, work in and interact with.

We specialise in neighbourhood safety, youth and community development, youth and criminal justice, as well as mental health and addiction systems.

Our values are in our name. ‘Communitatis’ is a Latin word that means collaboration, partnership, fellowship, shared ownership and community – all values that underpin our work. 

Our aim is to foster collaboration through active listening and observation, active sharing and participation.

The value we bring to the organisations we work with shows up in the growth they achieve (top and bottom line) the innovative potential they reach, the influence they have on the systems they help to shape, and the impact they have on the communities they work in. 

Here's what we do...

Framing

So that leaders can move from strategic stasis to strategic poise – ready to leverage their system-shaping role to drive clarity, influence, and measurable impact across health, justice, and care systems.

  • Inspiring leaders to leverage their own organisation’s role as a system shaper to meet both organisational and wider systemic goals
 
  • Identifying tangible action steps that improve an organisation’s influence and impact across a system in line with the organisation’s mission, vision and values
 
  • Addressing barriers, obstacles and challenges relating to cross-boundary capacity, capability and progress
 
  • Enabling leaders to make sense of health, justice and social care systems from many different perspectives.

Orientating

So that new funding, business development, and growth opportunities that align with the organisation’s mission and strategic endeavours open up and become attainable. 

  • Providing game-changing insights predicated on market knowledge, intelligence and research that opens up new funding and development opportunities 
 
  • Working with leaders to improve the effectiveness of the cross-boundary relationships with commissioners, funders, delivery partners and wider stakeholders 
 
  • Enabling leaders to develop their own systems thinking, and their system-shaping potential, as well as that of their group, team or organisation 
  • Supporting leaders to respond to, influence and lead changes that benefit the system, communities and people they serve. 

Connecting

So that resources and ideas are pooled, duplicated efforts eliminated, multiple funding sources are tapped, and cost-effective propositions rolled out and sustained.

  • Co-creating and developing effective mutually supportive partnerships and collaborations that transcend conventional boundaries
  • Enabling stakeholder involvement, and helping community-led groups to establish effective connections with funders and service providers
  • Creating, clearing and clarifying partnership pathways and communication channels
 
  • Ensuring multiple voices are continuously and consistently being heard and acted upon.

Shaping

So that prototypes can be pressure-tested, built to travel and investment-ready, and good ideas turned into real-world impact that will last.

  • Service modelling based on professional and lived experience as well as evidence from research
  • Co-designing, developing, prototyping, and testing operating models and propositions that can be replicated, adapted, rolled out at scale, and sustained
  • Aligning innovations, programmes and operating models with impact reviews and effectiveness evaluations
  • Integrating services with mutual aid as well as with community-led and peer-to-peer support to optimise system-wide outcomes.

Listening

So there’s less back-and-forth, more forward momentum, stronger commitment to shared goals, faster conflict resolution, and smoother implementation of joint initiatives. 

  • Convening and facilitating multi-sector, multi-disciplinary, multi-stakeholder listening and learning events and insight sessions
  • Addressing cross-sector culture and language barriers to support goal alignment, goal attainment and problem solving 
  • Facilitating and developing systems-focused terms of engagement and ways of working
  • Mentoring and supporting leaders and practitioners based on where they are and the systemic opportunities and challenges they face.

When we respond to complexity with control, systems conceal parts of themselves. We lose sight of the whole. 

But within what’s hidden lies opportunity.

Everyone’s talking about the need for whole system change against a backdrop of tired and typically ineffective systems. Yet not all approaches are effective.  

Reactive firefighting either ignores or over-simplifies nuanced strategic challenges. It also misses potential high-leverage change or growth opportunities that are on or just over the horizon.

Conventional forms of problem solving that are confined to one department, organisation or coterie of organisations can never address the short, medium and long-term business benefits of systems-focused cross-boundary working.  

We match clarity, coordination and control with collaboration, co-creation and community – applying a wide angled, systems-focused lens to complex issues that offer new opportunities for learning and growth. 

Tired
And
Typically
Ineffective
Systems

Responding to complexity with curiosity and collaboration helps the system to evolve naturally and in line with its true self. That way we make sense of the whole.

A system’s evolution brings with it opportunity.

In our book strategy and systems are conjoined like yin and yang – so deeply that ‘strategyandsystems’ becomes one word.

Strategy and systems don’t have to compete with one another for leaders’ attention. When leaders stop defending certainty they can start stewarding real-world change.

Strategy sets the direction for an exciting, yet inevitably challenging, learning journey through a system. Progress is measured by what we learn at each step. 

Walk with us to the outer edges of your organisation, where services and communities meet.  

Explore what’s driving your external boundary boosting strategy. 

Identify what needs fixing on these external  boundaries, and where there’s fertile ground to support new growth.  

Co-create high-yielding propositions linked to high-leverage partnerships that support a sustainable business model. 

Interested in what we do?
Let's talk