Communitatis Ltd: Privacy Policy

Privacy notice

Communitatis Ltd is the data controller responsible for the personal information described in this notice.

Contact: hello@communitatis.com

Communitatis Ltd is registered with the Information Commissioner’s Office (ICO).

Our registration number is ZB223488.

The personal information we collect

We may collect and process:

  • Your name and contact details
  • Your job title, professional role and the organisation you work for
  • Relevant information about your professional responsibilities, activities and work
  • Information you provide when you contact us, work with us, subscribe to communications, attend an event, complete a survey or provide feedback
  • Limited technical information when you use our website.


How we obtain personal information

Most of the personal information we process is provided directly by you, for example when you contact us, work with us, subscribe to our communications, attend an event, complete a survey or provide feedback.

We may also obtain limited professional information from publicly available sources where it is relevant to our work or to a potential business relationship. These sources may include your organisation’s website, professional networking sites, Companies House and other public registers, published reports, press articles and other publicly available professional information.

We may also establish or verify professional contact details using publicly available information or specialist business contact-verification services.

We may use personal information to:

  • Respond when you contact us
  • Provide information about our services
  • Make contact about organisational or systemic challenges where we believe our experience may add value
  • Discuss whether Communitatis could help you or your organisation
  • Provide our services when you engage usMaintain and develop our professional relationship
  • Share information about our work that we believe may be relevant or of interest to you
  • Keep you informed about events we are running.


Our lawful bases for using personal information

Under UK data protection law, we rely on different lawful bases depending on why we are using your personal information.

Legitimate interests – where we have a legitimate business interest in developing professional relationships, making relevant business-to-business contact, providing information about our work or identifying where our experience may add value. We consider whether our interests are proportionate and whether they could adversely affect your rights and interests before relying on this basis.

Contract – where we need to use your information to provide services you have asked us to provide, or to take steps at your request before entering into a contract.

Consent – where you have specifically consented to us using your information for a particular purpose. You can withdraw your consent at any time by contacting us at hello@communitatis.com.

Legal obligation – where we need to retain or use information to comply with a legal requirement.

Who we share personal information with

We may use trusted third-party service providers to help us operate our business and provide our services. These may include providers of email, website hosting, cloud storage, business and professional software services and business contact-verification services.

Where these providers process personal information on our behalf, we require them to handle it appropriately and only use it for the purposes for which it has been provided.

We may also disclose personal information where we are required to do so by law.

International transfers

Some of the service providers we use may process personal information outside the UK. Where this happens, we take steps to ensure that appropriate protections are in place in accordance with UK data protection law. These may include UK adequacy regulations or appropriate contractual safeguards.

You can contact us at hello@communitatis.com if you would like further information about the safeguards that apply to your personal information.

How we store your personal information

We take appropriate measures to keep the personal information we hold secure and to protect it from loss, misuse or unauthorised access.

We keep personal information only for as long as we reasonably need it for the purposes for which it was collected, or where we are required to retain it by law.

Where someone asks us not to contact them for direct marketing purposes, we may retain limited information necessary to record and respect that request.

Website and cookies

When you visit our website, some technical information may be processed to enable the website to function securely and effectively. This may include information such as your IP address, browser and device information.

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function and do not require your consent. Where we use non-essential cookies, we will ask for your consent before they are used.

We use CookieYes to manage cookie consent and preferences. You can change your cookie preferences at any time using the cookie settings available on our website.

Further information about the cookies used on our website is available in our Cookie Policy.

Your data protection rights

Depending on the circumstances, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct personal information you believe is inaccurate or incomplete
  • Ask us to delete your personal information
  • Ask us to restrict how we use your personal information
  • Object to our use of your personal information
  • Ask us to transfer personal information you have provided to us to another organisation or to you.


You have an absolute right to object to the use of your personal information for direct marketing. If you ask us to stop using your information for this purpose, we will do so.

You will not normally have to pay to exercise your rights. If you wish to make a request, please contact us at hello@communitatis.com.

How to complain

If you have concerns about our use of your personal information, please contact us at hello@communitatis.com so that we can try to resolve them.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk